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Viatores Mobile VPN FAQ | IC² WIRELESS FAQ

Viatores Mobile VPN FAQ

Want the latest VPN FAQ, Wireless FAQ and Mobile Info available? Check out our FAQ section below!

What is a Mobile VPN?

What is Viatores?

employee productivity

How does a Mobile VPN differ from a legacy VPN?

Is Viatores as secure as my legacy VPN?

What are the key features of Viatores?

What does Viatores add over WEP or WPA for providing security for my Wi Fi network?

Is Viatores compatible with my existing VPN?

What networks has Viatores been tested on?

How does Viatores work in public networks where a Mobile IP infrastructure does not exist?

What operating systems does Viatores support?

What kind of an ROI does Viatores provide?

How scalable is Viatores?

What equipment has Viatores been tested with?

Will Viatores affect network performance?

What is a Mobile VPN?
A Mobile VPN is a VPN that is designed and optimized to work with mobile info and wireless networks. Because legacy VPNs were designed for site-to-site and for stationary user security, they are cumbersome to use and are incapable of providing the persistent security and the seamless roaming that are required for mobile users.
Viatores Mobile VPNViatores Mobile Info VPN Top

What is Viatores?
Viatores is a client-server Mobile VPN software solution. It combines the proven security of a traditional VPN with the familiar simplicity of a cellular phone. Users of Viatores stay connected to the corporate network seamlessly and securely while roaming across multiple networks, whether inside the office or outside.


How does a Mobile VPN differ from a legacy VPN?
A Mobile VPN provides the same level of security as a legacy VPN, but adds features that are required for the mobile age such as seamless roaming, application persistence, and wireless optimization.  Viatores helps increase employee productivity by reducing the complexity of wired and wireless network roaming while legacy VPNs reduce employee productivity because of their complexity.
Viatores Mobile VPNTop

Is Viatores as secure as my legacy VPN?
Yes. Viatores' core security component is based on IPSec, the de facto standard for security in the majority of VPN products. Additionally, Viatores supports various encryption and authentication standards including AES, 3DES, SHA-1, X.509 certificates and many other standards.

What are the key features of Viatores?
Viatores includes the following key features:

1.

Seamless roaming across different network topologies

2.

Proven VPN-like security

3.

No user intervention – security and roaming are automated

4.

Automated selection of the best available network

5.

Industry standards – Mobile IP and IPSec

Viatores Mobile VPNTop

What does Viatores add over WEP or WPA for providing security for my Wi Fi network?
The Wired-Equivalent Privacy (WEP) and Wi-Fi Protected Access (WPA) standards were designed to protect Wi-Fi networks from intruders, especially in corporate environments. WEP was quickly discredited after several universities and labs proved that It can be hacked using easily-downloadable tools. Efforts to shore up the key size In WEP also failed because of a fundamental flaw In the encryption algorithm used In the standard.

WPA is a new standard offered by the Wi-Fi vendors to replace WEP. Although WPA solves the majority of problems reported in the WEP, the new standard still has limitations that can prevent its use in large enterprise deployments:

1.

Existing access points must be upgraded to support WPA. Older access points are not supported.

2.

WPA still requires placing the access points inside the enterprise firewall. Although this may not be problematic for small organizations, most IT organizations in large enterprises will refuse to do so. Access points inside the firewall are the equivalent of Ethernet hubs connected to the enterprise’s LAN, regardless of the level of authentication and encryption applied to them.

3.

WPA usage is limited to Wi-Fi and does not support hotspots, cellular data networks, or any other type of network.

Viatores allows enterprises to use proven IPSec security for Wi-Fi access and all other networks. In addition, it allows seamless roaming between any network to any network, including wide-area networks. Viatores does not require placing the access points inside the firewall, which ensures that corporate networks are not open to attacks using Wi-Fi.
Viatores Mobile VPNTop

Is Viatores compatible with my existing VPN?
Viatores can co-exist with other VPNs on a corporate network. It can be used for users who are more mobile such as salespeople, field representatives, and executives as well as users of the corporate Wi-Fi.  The legacy VPN can continue to be used for stationary users (i.e. users who just dial in from home or a remote office).

Once Viatores is up and running, companies can transition all of their employees to Viatores over time.

What networks has Viatores been tested on?
Viatores has been tested on numerous networks including LAN (802.3), VLAN (Layer 3), Bluetooth, 802.11a/b, hot spots, 1xRTT, GPRS, CDMA, CDPD, NTT DoCoMo, PHS, GSM-Data, EDGE, UMTS, HSCSD, POTS, ISDN, DSL and Cable.
Viatores Mobile VPNTop

How does Viatores work in public networks where a Mobile IP infrastructure does not exist?
Viatores does not require any Mobile IP components (e.g. foreign agent) to be installed outside of the corporate network. When users roam outside the corporate network, the Viatores Client operates in "co-located" mode and can utilize any available network to stay connected.

What operating systems does Viatores support?
The Viatores Client supports the following operating systems:

Windows ME
Windows 2000
Windows XP
Pocket PC 2002

The Viatores Server supports Linux, Windows 2000, and Windows Server 2003.
Viatores Mobile VPNTop

What kind of an ROI does Viatores provide?
In addition to the legacy VPN ROI resulting from savings in modem banks and telecom charges, the cost savings with Viatores are measured primarily in productivity gains and reduction in support costs for mobile users. Viatores takes out all the hassles of mobile computing. It automatically chooses the best network connection available to use and the security needed for each instance. This lowers the amount of time users waste reconfiguring their devices, rebooting and re-starting their applications. Furthermore, help desk calls are reduced drastically because mobile users no longer have to call their IT department to request support and since Wi-Fi and WWAN networks are making almost every employee mobile, that adds up very quickly. To get your customized ROI click here.

How scalable is Viatores?
Viatores is very scalable. It supports clustering, hardware acceleration, automated client distribution, and centralized management. These features are key to large deployments.
Viatores Mobile VPNTop

What equipment has Viatores been tested with?
A full list of supported communication devices can be found on the Ecutel web site Tech Notes section, see tech note #1002.

Will Viatores affect network performance?
Any time encryption is used, the performance of the network is impacted. However, with Viatores, network performance is optimized by providing hardware acceleration and compression. In the vast majority of case, network performance is increased, not decreased.
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IC² FAQ

I already have an NMS. Why do I need IC²?

Why not respond to them and start troubleshooting immediately?

Who is a typical user of IC2?

How much does it cost?

I have a 24x7 NOC with personnel monitoring the performance of my network at all times. Why do I need IC2?

Can you make any changes to the existing commercial package?

I already have an NMS. Why do I need IC2?
IC2 is a remote enterprise management solution.  It is not meant to replace your Network Management System - rather, it allows you to get more value out of it at a very low incremental cost. You already receive alerts of network problems though your NMS.

remote enterprise managementTop

Why not respond to them and start troubleshooting immediately?
IC2 Remote Enterprise Management allows you to act on network alerts via whatever means you choose - secure telnet, SSH, SNMP, and Windows Administration.

Give me an example of how I can use IC2 to resolve a network problem?
Say, email is down. You can ping your mail server, and then reboot it using IC2.

Who is a typical user of IC2?
Any network-dependent organization, which would include any company that relies on its network infrastructure for successful operations and a high level of productivity.

  • Large companies - large companies tend to have strict requirements for network uptime due to missions-critical nature of applications that they run.

  • Small companies - small companies tend to have few people on staff to maintain their network. Chances are, these companies don't have an expensive NMS installed, neither is there a 24x7 IT staff to support the network. In this case, IC2 can act as a secure centralized remote network management tool.

  • Managed network services providers, including ISP's, hosting companies, ASP's, and integrators - IC2 allows not only to ensure a high level of productivity of internal customers/employees through timely and successful network maintenance, but also affords a better way meet Service Level Agreements with external clients, thus contributing directly to the bottom line.

Channel Partners

  • Resellers/VAR's - IC2 can be sold as a stand-alone or as a complimentary solution to many applications, including network management and network problem alerting.

  • System Integrators - IC2 is an excellent add-on component to any network management system, and, can be used as part of the overall network management solution.

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How much does it cost?
To calculate the cost of IC2 for your network, please contact us for a quote.

I have a 24x7 NOC with personnel monitoring the performance of my network at all times. Why do I need IC2?
Usually, personnel responsible for monitoring network performance are tasked with escalating problems to the appropriate 2nd level IT personnel for resolution. Your level 2 personnel may not be immediately available to resolve the situation. With IC2, you can also avoid the escalation delay and enable your level one employees to resolve network problems by providing them with an IC2-powered handheld or Web client that contains pre-scripted commands. My requirements call for something different from what IC2 provides today.

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Can you make any changes to the existing commercial package?
Yes, Inciscent will work with you to modify IC2 to fit your company's specific requirements.


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© 2006 Ecutel Systems Inc. All rights reserved. Ecutel, Viatores, IC2 and their respective logos are trademarks or registered trademarks of Ecutel Systems Inc. Other product and brand names may be trademarks or registered trademarks of their respective owners. Patents Pending.